1. Introduction

ZuzHQ, Inc. ("ZuzHQ," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation management software and related services.

2. Information We Collect

Information You Provide

Account registration information (name, email, phone, company name)
Billing and payment information
Fleet and driver data you enter into the system
Load and shipment information
Communications with our support team

Information Collected Automatically

Device and browser information
IP address and location data
Usage data and analytics
GPS and ELD data from integrated devices

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Process transactions and send related information
Send administrative information and updates
Respond to customer service requests
Improve our products and services
Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Service providers who assist in our operations
Integration partners (with your consent)
Legal authorities when required by law
Business partners in connection with a merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. Our systems are SOC 2 Type II compliant.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain certain data as required by law or for legitimate business purposes.

7. Cookies, Tracking & Your Choices

We do not track you without your consent. On your first visit, we ask whether you want to allow analytics and advertising cookies. Until you explicitly opt in, no third-party tracking cookies are set and no analytics or advertising pixels fire.

What we may load with your consent:

Strictly necessary cookies — required for the site to function (language preference, navigation, security). These are always active and never used to track you.
Google Analytics 4 (G-DFVVW9J5BR) — anonymous page-view and journey data so we can improve the site. Loaded only if you consent to analytics.
Google Ads (AW-18112570239) — conversion measurement and re-engagement of people who visited the site. Loaded only if you consent to advertising.

Managing your choices

You can change or withdraw consent at any time using the "Cookie Preferences" link at the bottom of every page. Your choice is stored in your browser only — clearing site data will reset it.

Global Privacy Control (GPC)

If your browser sends the Global Privacy Control signal, we treat that as a request to deny analytics and advertising cookies, and we honor it automatically without showing the banner. You can still open Cookie Preferences and override.

Withdrawing consent

Withdrawing consent takes effect immediately for new page loads. Cookies that have already been set by Google may persist until they expire or you clear browser data; you can also opt out directly with Google at https://adssettings.google.com and https://tools.google.com/dlpage/gaoptout.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of certain data processing

9. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@zuzhq.com
Phone: 956-230-7797
Address: ZuzHQ, Inc., Brownsville, TX